Before you submit your request, read through our advice below.
Drains and Toilet Issues
Facing a plumbing clog? Fortunately, you can normally take care of these on your own with the right tools:
Clogged Sinks and Showers
If your sink or shower drain isn't clearing properly, many hardware stores sell drain cleaning products. These include plastic probes you can use to fish debris out of the drain, as well as liquids you can flush to help blockages pass through the system. You can also try to use a plunger to create a vacuum and force air through the pipe.
Most toilet clogs will pass through the system if you use a plunger. Be careful not to flush your toilet if the basin in full to the brim, as this may cause flooding.
Can't resolve the issue on your own? Make a repair request.
No Electrical Power
Contact your utility provider before making a repair request.
Your electrical company should be able to help you troubleshoot what is causing the issue in your property. For example, there may be a billing problem or your neighborhood may be experiencing widespread outages.
No Hot Water
The hot water heater in your property should supply a constant supply of water for your rental home. If you don't have hot water (or the quantity is insufficient), check the settings on your tank and verify that the unit is not in vacation mode.
If your heater is powered by gas, check that the pilot light is lit.
No heat or air conditioning? Check the settings on your central thermostat before requesting HVAC assistance. If you don't immediately notice any problems, cycle the system on and off to reset the defaults.
If the issue persists, get in touch with us.
In a maintenance emergency, call us directly: (253) 200-1315
For emergency situations when you need immediate assistance from first responders, call 911.
If you still need help, make a repair request to connect with our team.
Log in Now
Access the repair portal to fill out a request. We'll be in touch shortly to help you resolve the problem.
If you're new to Clockwise Property Management and need help, call us: (253) 200-1315